Frequently Asked Questions

 

 

You’ll be greeted by one of our friendly, professional service advisors who will guide you through the process and help you select the services that best fit your needs. You’ll be asked to put your vehicle in neutral, and then you can sit back and relax–we’ll take care of the rest! As you travel through the tunnel, your vehicle’s exterior will be cleaned with gentle cloth and mild, eco-friendly cleaning solutions. Your car will be rinsed with spot free water and gently air dried by a series of high-volume blowers as you exit the tunnel. Depending on your wash selection, wax, paint sealer, tire dressing, and wheel protectant will be applied automatically before the final rinse. All in three minutes or less!

Yes. At Classic Auto Spa, we pride ourselves on providing a comfortable and enjoyable car wash experience. To facilitate this goal, we’ve incorporated extensive natural lighting and lots of extra space. Our attendants will give you easy to follow instructions, answer any questions you might have, and guide you through the process.

It depends. Personal preference, where you drive and park your vehicle, exposure to damaging elements (i.e., bugs, bird droppings, tree sap, etc.)–these are just a few of the variables that must be taken into consideration. The International Car Wash Association recommends weekly washes for vehicles that are subjected to pesticides, sand, salt, industrial fallout, bugs, tree sap, and/or bird droppings. Vehicles driven infrequently and kept in covered areas can usually get by with a wash every two weeks. It’s important to remember that the sooner you wash your car after exposure to any of these damaging elements, the better. As long as these substances are in contact with your paint, they can continue to harm your vehicle’s delicate finish.

The Tommy’s washing system was specifically designed for Classic Auto Spa to accommodate the greatest variety of vehicles on the road today. Unfortunately, there are some vehicles that cannot be washed in our tunnel. Because a safe washing experience for all is our greatest concern, specific guidelines must be followed when determining if a vehicle can be washed at Classic Auto Spa. If you have questions regarding your vehicle, please do not hesitate to contact us. For vehicles that cannot be washed in our tunnel, we will gladly provide a quote for hand-washing in our in-house detail center.

Vehicles we cannot wash in our Tunnel:

  • Vehicles with hitch-mounted bike, ski, wheel chair or equipment carriers
  • Vehicles more than 7’3″ tall
  • Trucks with dual rear tires
  • Vehicles with permanently affixed tri-pod style mirrors
  • Full size Hummers (H1)
  • Open bed pickup trucks with debris, tools, or any other loose materials
  • Trucks/vans with ladders
  • Vehicles that sit lower than 5″
  • Trucks with greasy fifth wheels
  • Tires that are greater than 12.5 inches wide

Classic is responsible for:

  • Original factory equipment in good condition.

What our customer is responsible for:

  • Broken or Bent Antennas
  • Bug shields
  • Roof racks (bike, ski, luggage, etc.)
  • Modified or non-factory equipment
  • Existing damage (rust, cracks, loose moldings or mirrors etc.)

No. Your car’s finish is primed with eco-friendly cleaning solutions and cleaned using only 100% soft cloth. These cloths are engineered to supply just the right amount of lubricity to prevent excessive friction.

Yes. Our state-of-the-art, computerized equipment allows for gentle but effective washing. However, we ask that you please make sure your top is fully latched before entering the wash.

Driveway car washing is widely considered a wholesome ritual for those who care about their cars. Yet it’s one of the worst things you can do to your car’s finish. First, rags and sponges used in the process inevitably become instilled with tiny grit particles that scratch the paint and clear coat. Garden hoses often fail to remove all soap film. Soap residue can “bake” into the finish and eat into the paint for days afterwards.

University Studies Confirm Hand Washing Harms Vehicle Finishes…

A landmark study by the Technological University of Munich (Germany), in association with Mercedes-Benz, showed automatic car washing to be far superior to driveway washing for preserving automotive finishes. Subsequent tests by the University of Texas Construction Research Center confirmed these findings.

In the Mercedes-Benz tests, 25 washings were conducted on identical new-model sedans having pristine factory paint jobs. Before each washing, the test vehicles were coated with a mix of street dirt, under-fender accumulation, oily water and thawing-salt residue. The grit particles in the mixture were heavy enough to damage the toughest painted surface.

The hand-washings were performed by average car owners, unaware of the test’s purpose, who were asked to get the cars as clean as possible, using the washing supplies of their choice (garden hose, bucket, sponges, towels, detergents, etc.).

The “sandpaper” effect of hand washing

For the tests, scientists used electron microscopes capable of measuring the density and depth of abrasions down to 0.27 of 1,000th of a millimeter. After 25 hand washings, microphotography revealed a dense, criss-cross pattern of scratches on the vehicle finish, penetrating as far as 10% into the paint thickness. Under high magnification, these scratches formed “sandpaper” patterns attributable to the action of tiny dirt particles trapped in the pores of the rags and sponges used.

A failure to perform under pressure

The tests also showed that typical household garden hoses were unable to generate sufficient water volume and pressure to remove all detergent residue from the finish of the car.

A positive reflection on the automatic wash

The machine washes, also, were done under real-world conditions, unannounced beforehand, at a modern commercial car wash. After 25 trips through the automatic wash, micro photos of the vehicle’s surface showed no sign of the deep scratches created by hand washing. In the University of Texas tests, machine wash “reflectiveness readings” (i.e., retention of the factory paint’s original luster) were 300-700% higher than with hand washing.

“Spot Free” water is generated by reverse osmosis to remove the minerals that create water spots when water evaporates. This final rinse leaves a “Spot Free” finish when residual water dries from your vehicle.