Common Questions

Express Wash Tunnel Questions

Can the wash tunnel wash my vehicle?

Classic Auto Spa’s washing system was specifically designed for us to accommodate the greatest variety of vehicles on the road today. Unfortunately, there are some vehicles that cannot be washed in our tunnel. Because a safe washing experience for all is our greatest concern, specific guidelines must be followed when determining if a vehicle can be washed at Classic Auto Spa. If you have questions regarding your vehicle, please do not hesitate to contact us.

Vehicles we cannot wash in our tunnel:

  • Vehicles with a hitch-mounted bike, ski, wheel chair or other equipment
  • Vehicles more than 7’3” tall
  • Trucks with dual rear tires
  • Vehicles with permanently-affixed tri-pod style mirrors
  • Full-size Hummers (H1)
  • Open-bed pickup trucks with debris, tools, or any other loose materials
  • Trucks/vans with ladders
  • Vehicles that sit lower than 5”
  • Trucks with greasy fifth wheels
  • Tires that are greater than 12.5″ wide

What our customers are responsible for:

  • Broken or bent antennas
  • Bug shields
  • Roof racks (bike, ski, luggage, etc. )
  • Modified or non-factory equipment
  • Existing damage (rust, cracks, loose moldings or mirrors )
Is the Express Wash Tunnel safe for my convertible, vinyl, or canvas-topped vehicle?
Yes. Our state-of-the-art, computerized equipment allows for gentle but effective washing. However, we ask that you please make sure your top is fully latched before entering the wash.
Will the tunnel "brushes" scratch my vehicle?
No. Your car’s finish is primed with eco-friendly cleaning solutions. The material used on the “brushes” are engineered to supply just the right amount of lubricity to prevent excessive friction.
What is the "Spot Free Final Rinse"?

“Spot-free” water is generated by reverse osmosis to remove the minerals that create water spots when water evaporates. This final rinse leaves a “Spot-free” finish when residual water dries from your vehicle.

How often should I bring my vehicle to be washed?

It depends. Personal preference, where you drive and park your vehicle, exposure to damaging elements (i.e., bugs, bird droppings, tree sap, ect.), these are just a few of the variables that must be taken into consideration. The International Car Wash Association recommends weekly washes for vehicles that are subjected to pesticides, sand, salt, industrial fallout, bugs, tree sap, and/or bird droppings. Vehicles driven infrequently and kept in covered areas can usually get by with a wash every two weeks. It’s important to remember that the sooner you wash your car after exposure to any of these damaging elements, the better. As long as these substances are in contact with your paint, they can continue to harm your vehicle’s delicate finish.

Detailing Questions

Is Exterior Detailing available at all locations?

Our hand-washing services are only available at our Lafayette location.

Do I need to have an appointment to get my car detailed?
Yes. Detailing is by Appointment only Monday – Saturday and is closed on Sundays.
Do I have to wait on-site for my vehicle to be detailed?
While we do provide free Wi-Fi & television in our customer lobby, customers are not required to wait while we work on their vehicles. Just make sure you leave a good contact number with one of our associates so that we may give you a call when your vehicle is ready for pick-up!
Does a detail include carpet shampooing, engine cleaning, and waxing?
Our details do not include any of our Additional Services; shampooing, engine cleaning, waxing, etc., are optional add-ons for our detail packages.